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Resources for Communication Service Providers

Communication Service Providers manage, maintain and improve the availability, performance and quality of their revenue-generating networks.

IDC ROI Calculator for IBM Tivoli Netcool
This ROI calculator from IDC will help you quickly and easily understand the average annual benefit that you may be able to achieve using IBM Tivoli Netcool. The tool and underlying calculations and metrics are based on IDC research of IBM Tivoli Netcool. Simply answer the questions that are specific to your organization and see the results you could achieve! The estimated time to complete your ROI calculation is 3 minutes.

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Success Stories
  • » Belgacom (Video)
    • See how IBM Tivoli Netcool help Belgacom ensuring service-level management, optimize resources and streamline processes for greater end-user satisfaction.

  • » Swisscom Mobile (Video)
    • See how IBM service management allows Swisscom Mobile to track impacts of several components to the whole service.

  • » Swisscom Mobile
    • Swisscom Mobile uses IBM Tivoli Netcool software for 2G and 3G wireless and business service management.

Products and Services Info
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    Managing Performance of Next-Generation Networks Demo
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    IDC: Profitability and OSS Support: A Return on Investment Analysis of IBM Tivoli Netcool
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    IBM Tivoli Business Service Manager
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    IBM Service Management for communication service providers
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    ISM Jam - Network Management for Service Providers
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