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Service Management Simulator

The FUN way to learn about Service Management and ITIL




Resources for Production, Delivery and Facilities Management Professionals

Production, delivery and facilities assets are critical components of a dynamic infrastructure. Enterprise asset management solutions ensure safe and reliable operations by controlling costs, mitigating risk, increasing return on assets and enhancing operational efficiency for all types of enterprise assets.

Meeting Utility Industry Enterprise Asset Management Requirements
The electric, gas and water utilities are challenged to efficiently and effectively manage all assets used in the transmission and distribution of electricity, gas and water. This session highlights optimizing asset performance, complying with industry regulations and leveraging industry best practices.

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Success Stories
  • » Baker Energy: Enterprise Asset Management: Cost avoidance (video)
  • Timothy Biernacki of Baker Energy speaks about asset management, and his approach in building an overall maintenance management strategy and philosophy. Proper usage of an asset management system can significantly help maximize the utilization of both operating and IT assets and helping reduce cost and ultimately provide solid return on asset (ROA).

  • » Sisters of Mercy (Video)
  • IBM Service Management solutions facilitate a business process transformation that fosters a culture of productivity and continuous improvement.

  • » British Petroleum
  • BP prepares for tomorrow's production needs on a foundation of efficient, integrated processes based on Maximo asset management software.

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